Design Consultation and Cake Tasting

Daisy Chain Cake offer a bespoke design service, our cakes are made to order and we are happy to design something unique or adapt a design from our gallery. Designs from our gallery are to inspire your wedding cake design choice to match or complement your chosen colour scheme. There is no extra charge for creating a new design from your ideas.

Consultations are arranged by appointment and Melanie will be happy to meet with you at your wedding venue or visit you at your home if you prefer. To arrange a consultation, please contact us at enquiries@daisychaincake.co.uk or call us.

Individual tasting samples of our cakes are provided at consultation, free of charge, however, if after securing your wedding date you would like to sample other flavours please let us know.


Collection / Delivery

Most of our customers prefer their cake to be delivered and set-up at the reception venue, we prefer this arrangement as this assures your wedding cake is presented and ready for the arrival of your wedding party. We deliver within Surrey, London and Sussex, but are happy to consider further distance deliveries, charges are quoted at the time of booking.

We liaise directly with your venue regarding timings and set up on your wedding day.

In exceptional circumstances we may be unable to deliver your cake due to adverse or freak weather conditions such as snow and floods, these conditions may make your venue inaccessible. We strongly recommend that you purchase wedding insurance to cover yourselves for this eventuality


Lead Times

We ask for six months notice for fruit cake (to allow time for the cake to mature) and three months for sponge cakes however we can occasionally work to shorter notice.


Payment

To confirm your order, we require a non-refundable 30% deposit. The balance is due two weeks prior to delivery or collection of the cake. We accept payment by cheque, cash or electronic transfer.


Cancellation Policy

If production of your cake has commenced, you may be charged for any components already made.